Case Study

The Gateway to the Highlands keeps tabs on troublemakers with DISC

Inverness Business Improvement District (BID) was established in 2008 and re-elected for a further five years in 2013. Its levy-payers include property owners and businesses and its business plan covers five key areas: advocacy, marketing, enhancing the city's attractions and amenities, business development - and delivering a 'Safer City'.

Malcolm Raeburn retired from Scotland's Northern Constabulary in 2010 to become Community Safety Manager at Inverness BID. In doing so he took over responsibility for the SafeInverness Business Crime Reduction Partnership (BCRP) which had been set up in 2003 as part of the Scottish Government's Safer Areas Initiative.

In charge of the BID's 'Safer City' projects, Malcolm has his hands full. Principle tasks include pro-actively developing the safety and security of the city-centre for visitors, public and businesses, exploring and delivering new ways that businesses can work with police to enhance city-centre policing, managing the Inverness BID city-centre security task team and taxi-marshals, administering SafeInverness - the Business Crime Reduction Partnership - working with and representing the BID on the city's Community Safety Partnership, managing the BID's Anti-Social Behaviour reporting system and administrating the city's Pubwatch and 'Best Bar None' scheme (both of which have raised standards in the city's vital hospitality industry).

Download PDF Back to case studies

Need a one-to-one discussion or demonstration?

We're happy to schedule a one-off webinar/conference call - it's efficient and easy to set up. If you need a visit we're delighted to come to you - and we're always pleased to welcome visitors.
Request Callback