Community groups and charities need to communicate regularly, effectively and efficiently with volunteer supporters who are outside and independent of the organisations themselves.
They need an effective two-way - not just 'top-down' - communication system. That means it has to be easy to use for individuals and organisations that don't always have the time, or the inclination, to learn new procedures. DISC is powerful, but it's simple and intuitive too, and features like its automated eNewsletter encourage higher levels of current awareness among volunteers - and higher levels of engagement.
Community organisations and charities may operate from a single, centralised location, but often their volunteers perceive themselves as working for, or with, a local group or office. They may be less responsive to being communicated 'to' by a remote head-office, and more responsive to communicating 'with' a local office or individual.
DISC enables this. For example, while a national charity can use DISC to communicate information from head office direct to each volunteer, at the same time, it enables local organisers to publish their own local content to 'their' volunteer-group; they can also send email Alerts to their own group of volunteers for important or urgent content of local relevance.
Of course, managing large community enterprises and charities isn't just about communication. It's also about managing workforces and members, and constantly working to reduce administrative costs. DISC helps here too.
Using DISC, local organisers (often themselves volunteers) can manage their own roster of active volunteers; adding new ones, monitoring their on-going participation, and deleting them too. Most charities have to manage high volunteer turn-over and DISC helps them do so. DISC systems are 100% compliant with the Data Protection Act to ensure the security and appropriate use of volunteers' data.
DISC also helps with cost-effective administration. For example, enabling all documentation to be shared online, digitally, provides massive savings over unwieldy paper-based systems, and document distribution is far more efficient, and lower-cost. DISC also provides support tools for online meetings-management including distribution of agendas and minutes either to all, or to sub-sets of, volunteers.
DISC can be configured to support any kind of organisational structure, whether highly centralised, 'flat' with hundreds of local offices, 'federal' with regional or county offices, or indeed any combination of each.